Black Vessels is an online platform where users can file or view complaints regarding companies, individuals, or other entities. We provide the technical means for users to upload content, but do not verify or endorse any information submitted.

IMPORTANT DISCLAIMER: All content within complaints (including company names, accusations, attachments, and personal data) is the sole responsibility of the user who submits it. We do not moderate the accuracy or legality of user-provided information.

This Privacy Policy explains how we handle personal data collected from you, such as during account registration or complaint submission.

• Account Data: When you register, we collect your name, email address, and potentially other details (e.g., phone number) if required.
• Complaint Data: When you file a complaint, we collect the details you provide: the defendant’s name, company info, attached files, and other related data. You are solely responsible for the accuracy and legality of these details.
• Automatic Data: We may gather technical data (e.g., IP address, browser type, usage logs) to improve the Site and secure user accounts.

• Service Provision: We use your data to create and manage your account, allow you to submit or respond to complaints, and enable other platform features.
• Communication: We may contact you regarding your account status, complaint updates, or other service-related notifications.
• Security & Enforcement: We analyze data to detect suspicious activities, prevent fraud or abuse, and ensure compliance with our Terms of Service.
• Legal Compliance: We may disclose information if required by law or court order, or to protect our rights, users, or the public.

Note: While we store the content of complaints (including any names or personal data you provide about third parties), we do not verify its accuracy. If you choose to reveal someone else’s personal information, you must have the legal right to do so.

• With Other Users: Certain complaint details (e.g., company name, vessel name) may be visible to other members. However, attachments and specific files usually remain accessible only to the complainant, the defendant, and administrators.
• Third-Party Service Providers: We may use hosting or analytics services. These providers only have access to your data as needed to perform tasks on our behalf.
• Legal Requests: If we receive a legal subpoena or request from law enforcement, we may disclose your data to comply with applicable laws.
• Business Transfers: In case of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

We do not sell or rent your personal data to third parties for marketing or promotional purposes.

We may use cookies or similar technologies to remember your preferences, enhance your user experience, and analyze site usage. You can control cookie settings in your browser. Disabling cookies may affect certain functionality of the Site.

• Retention Period: We retain account data and complaint content as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
• Security Measures: We use encryption, secure servers, and internal controls to protect personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
• Data Deletion: If you wish to delete your account or specific complaint content, please contact us. We will review and handle the request according to our Terms of Service and legal obligations.

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as the right to access, correct, or delete the information we hold about you. Contact us to exercise these rights. We will respond in accordance with applicable data protection laws.

If your complaint includes data about a third party, that individual may also have rights to request access or removal under certain circumstances. Please ensure you have their consent or a valid legal basis to post their data.

Our Site may contain links to external websites or services that we do not operate. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies independently.

Our Site is not directed to children under the age of 13 (or applicable age of majority). We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us to remove it.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or by posting a notice on the Site. Your continued use of the Site after the changes become effective constitutes your acceptance of the revised Policy.

If you have any questions about this Privacy Policy, or you wish to exercise any rights you may have under it, please contact us at:

Email: support@blackvessels.com
Address: 1 Havelock Square, Singapore 059724

By using our Site, you acknowledge that the submission of any complaint data (including personal information of third parties) is solely your responsibility. Black Vessels is not liable for any misuse or inaccuracy in user-generated content.